🔐 Privacy Policy

Effective Date: May 2025

At MeZoSa, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or engage with our services—whether through mezosa.com, Shopee.ph, Lazada.com.ph, or our third-party fulfillment partner bilisbenta.com.

1. 📋 Information We Collect

When you interact with us, we may collect the following types of information:

Personal Information: Name, email, contact number, shipping/billing address, and payment details.
Order & Transaction Details: Products ordered, order status, and membership activity.
Device & Technical Data: IP address, browser type, time zone, device type, and cookies.
Optional Data: If you opt in—marketing preferences, feedback, and form submissions.

2. 💼 How We Use Your Information

We use your data to:

Fulfill orders through our supplier bilisbenta.com
Manage your Club Membership and shopping rewards
Communicate about purchases, account updates, or support inquiries
Send promotional offers (only with your consent)
Analyze traffic and improve our website experience
Detect fraud and enhance platform security

We only use your data in ways that are directly connected to your transactions and experience with MeZoSa.

3. 🤝 Sharing Your Information

We do not sell your data. However, to serve you better, we may share your data with trusted third parties when required:

bilisbenta.com for order fulfillment and shipping
Shopee and Lazada where product listings may require transaction support
Payment gateways like PayPal, GCash, or Stripe for secure transactions
Email and marketing platforms (only if you opt in)
Analytics providers like Google Analytics to help us improve our services

All partners are obligated to safeguard your data and are not permitted to use it for unrelated purposes.

4. 🍪 Cookies & Tracking Technologies

Our site uses cookies to:

Enable cart and account features
Understand and remember your preferences
Improve performance and site analytics

You can modify cookie settings via your browser at any time.

5. 👤 Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Request corrections or deletion
Withdraw consent for marketing
Request limitation of data processing

Send requests to 📧 contact@mezosa.com

6. 🔒 Data Security

We take reasonable security measures to protect your personal data. However, we cannot guarantee absolute security due to the nature of online transactions and third-party involvement (such as logistics and hosting services).

7. 🔗 Third-Party Links

Our site and services may contain links to Shopee, Lazada, or other platforms. We are not responsible for the privacy practices of these external websites.

8. 🚫 Children’s Privacy

MeZoSa is not intended for children under 13. We do not knowingly collect data from minors.

9. 📆 Policy Updates

This Privacy Policy may be updated occasionally. All changes will be reflected here with a revised “Effective Date.”

10. 📞 Contact Us

For questions or privacy requests, reach out to us:
📧 contact@mezosa.com