📝 Terms and Conditions

Effective Date: May 2025

Welcome to MeZoSa! By accessing or using our website mezosa.com, you agree to be bound by the following Terms and Conditions. These terms ensure transparency, trust, and protection for both our members and our business.

📌 1. General Information

This website is operated by MeZoSa Club, a membership-based platform that offers exclusive perks and curated shopping experiences through partner stores.
We do not warehouse, fulfill, or ship physical products directly. All product fulfillment is handled by our trusted partner Bilisbenta.com, and sales are made through Shopee.ph and Lazada.com.ph.

By using this website, registering for membership, or accessing any service, you agree to comply with these terms.

💻 2. Use of the Website

You agree to use mezosa.com for lawful purposes only. Users are prohibited from:

• Misusing the website or interfering with its functionality

• Uploading viruses or malicious code

• Attempting to access restricted areas of the website

• Violating any laws while interacting with our platform

We reserve the right to restrict or terminate your access for violating these terms.

🛍️ 3. Product Listings & Descriptions

All product information listed on our platform is sourced from third-party suppliers and may change without notice.

• Product descriptions and images are provided for reference

• Actual colors and sizing may vary slightly

• Availability depends on supplier stock levels

MeZoSa does not guarantee inventory or pricing beyond what is listed on Shopee or Lazada platforms.

💳 4. Membership, Pricing & Payments

MeZoSa offers optional paid memberships that unlock cashback, vouchers, and exclusive discounts.

• Membership fees are billed in Philippine Peso (PHP)

• Prices and perks may change without prior notice

• Payments for physical products are processed by Shopee or Lazada, depending on where the order is made

🚚 5. Shipping & Delivery

All orders are fulfilled by Bilisbenta.com and shipped via logistics handled by Shopee.ph or Lazada.com.ph.

• Estimated delivery times vary and are not guaranteed

• Delays due to customs, weather, or courier issues are beyond our control

• Shipping disputes must be handled through the appropriate marketplace support (Shopee or Lazada)

🔁 6. Returns & Refunds

For all concerns regarding returns, exchanges, and refunds, please refer to our official policy:
🔗 Read our Returns & Refunds Policy

MeZoSa does not handle or process refunds directly. All fulfillment, shipping, and returns are subject to the policies of our partner Bilisbenta.com and the platforms where you purchased the product (Shopee or Lazada).

🛡️ 7. Membership Terms & Guidelines

All members of MeZoSa Club are expected to follow our official Membership Terms & Club Guidelines, which outline:

• Perks and limitations of cashback, vouchers, and promos

• Terms of membership validity and renewal

• General behavior expectations within the community

Membership can be revoked at any time due to abuse, fraud, or violation of these guidelines.

⚠️ 8. Limitation of Liability

To protect our platform and partners:

• MeZoSa is not liable for shipping delays, incorrect items, supplier errors, or order disputes

• We act solely as a facilitator of membership benefits, not the final seller

• Any claims or disputes related to product fulfillment must be addressed with the platform where the purchase occurred (Shopee/Lazada)

🔗 9. Third-Party Links & Services

Our platform may include links to external websites, including:

• Shopee.ph

• Lazada.com.ph

• Bilisbenta.com

We are not responsible for their content, policies, or availability.

🛠️ 10. Changes to These Terms

We may revise these Terms and Conditions at any time.

• Changes will be posted on this page

• Continued use of the site after updates constitutes acceptance of the new terms

📩 11. Contact Us

If you have questions about these Terms, please reach out to us:
📧 contact@mezosa.com